Friday, 6 June 2014

What are the Best App Analytics Tools? (mobyaffiliates.com)

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Using analytical app tools is an extremely important part of ensuring your app is a success. Creating a quality app is only the first step, after that, you need to maintain your app’s growth through careful monitoring and adapting to what your audience want to see. That’s where app analytics tools come in: they can provide app developers with up to date information on a large variety of different variables. For example, your app might be attracting people because of a specific reason – through the use of analytics tools you can find out exactly why and how people are getting to your app.
There are other essential variables to discover through app analytics tools as well, such as: the revenue your app is generating, the installs of your app, purchases, competitor rankings, and even how many times the app has crashed. Knowing as much as you can about your app means you can improve the overall user experience as a result. A better user experience means people will talk about your app more favourably to others, they will use your app for a longer period of time, and you will have a higher chance of generating more revenue, particularly if in-app purchases are your primary income source.
With so many tools to choose from though, which should you opt for? To help you navigate through this tricky and often confusing area, we’ve compiled a list of what we consider to be the best app analytics tools out there at the time of writing. Quite a few of the tools in our list are free to use and most of the paid platforms have a free version available as well. There are other differences between the tools too, like what variables they measure about your app, the freedom you have over using them, and their method of implementation. All the details can be found in the list below.
The full list of app analytics tools:
  • Adjust
  • Mobile App Tracking
  • AppsFlyer
  • Localytics
  • AD-X Tracking
  • Countly
  • Mixpanel
  • Swrve
  • Kochava
  • Distimo: Conversion Tracking
  • Flurry Analytics
  • Upsight
  • Tapstream
  • Appsee
  • Appboy
  • App Annie Analytics
  • Apsalar

Adjust

Adjust
Adjust is a mobile app tracking and analytics company based in Berlin and San Francisco that was founded in 2012. Adjust’s dashboard gives publishers access to real-time click, install and event data on each of their marketing sources – this includes other important metrics such as user lifetime, one-time-user rate, MAUs and retention rate. Adjust displays the data it collects through engaging graphs and allows the user to filter and analyse ongoing developments. Real-time KPIs are shown for each marketing source and entire lifespans are also available to view for a more detailed analysis of the data, helping developers answer key questions they may have about their marketing efforts. Adjust’s SDK is open-source, which results in a greater level of freedom with how it is used – they also promise a 99.9% uptime via their servers. As a Facebook Mobile Measurement Partner, Adjust can also provide performance metrics on installs driven by Facebook ads.
Adjust Breakdown
  • Pricing: Services start at €100, scale from there
  • Free Trial: Yes
  • Features: Real-time tracking, open-source SDK, graph visualisation
Adjust: Making Data Work for You

Mobile App Tracking

MobileAppTracking
Mobile App Tracking is an analytical tool created in 2011 by analytics company HasOffers. The platform allows app developers to choose the tracking methods and device identifiers that will work best to meet their own goals, which results in a flexible approach to app analytics. Mobile App Tracking uses a single SDK that is already integrated with key publishers and mobile ad networks, meaning there isn’t the need to waste time integrating multiple SDKs for each of them. The tool allows app developers to see revenue per install and then measure that progress over time, along with an LTV report feature that allows them to compare user lifetime revenue and engagement from one publisher to another – developers can also compare the progress of users over time. Mobile App Tracking also promises its clients that their data is safe from repurposing for the use of retargeting and monetisation in any form. There is a host of visualisation options on offer, which can be found in the UI, that help to compare a publisher’s performance in real-time, while log reports show a list of all user interactions like clicks, installs and more.
Mobile App Tracking Breakdown
  • Pricing: 50,000 attributions free a month, over that $.002 per attribution, plus volume discounts
  • Free Trial: Yes
  • Features: Dashboard and graph visualisation, cross-promotion, real-time analytics
Mobile App Tracking at Game Developers Conference 2014

AppsFlyer

AppsFlyer
Founded in 2011, AppsFlyer is an apps marketing platform that allows publishers to track and then optimise their user acquisition. Real-time analytics allow developers to see the clicks, impressions, installations, and in-app purchases to inform their app marketing strategy – the platform uses an algorithm that can track installations and engagement coming from any source. AppsFlyer’s SDK takes about two lines of code to get up and running, according to the company, and it doesn’t need updating as it is already integrated with the key ad networks – the SDK can also integrate with any traffic source with API’s that are supported by AppsFlyer’s servers. There is full support available for retageting ad platforms such as Google Remarketing, ActionX, Tapcommerce and Facebook’s call to action ads. Additionally all iOS and Android devices are supported and publishers can run their own affiliate programs to let affiliates market their app for them.
AppsFlyer Breakdown
  • Pricing: Free, except for channel attributed installs (non-organic)
  • Free Trial: Yes
  • Features: Mobile campaign analytics, retargeting, universal SDK
AppsFlyer Mobile App Tracking

AppsFlyer Mobile App Tracking | Campaign & Engagement Analytics from Oren Kaniel

Localytics

Localytics
Localytics is an analytics and app marketing platform that was founded in 2008 and is based in the USA. Localytics uses real-time engagement analysis to keep a publisher up to date on their app – the data is received via interactive reports. The ability to build user segments allows an app marketer to see what certain groups of users are doing, from there, they can act on this data through A/B testing to test different messaging and content with the individual user segments. Funnel management is also an option, measuring in real-time or retroactively the key funnels which will help to identify the drop-off points and stages of the user journey. Localytics also allows marketers to measure the lifetime value of users across different variables such as device, ad source, and mobile provider. On the direct marketing side of things, publishers can send in-app messages to connect with users while they are in the app, or push messaging to re-engage them, while acquisition management through Localytics Acquire, allows them to optimise their ad return by measuring a user’s lifetime value, engagement and retention by campaign and the source itself. Localytics says their SDK takes less than 10 minutes to integrate, and all the major platforms are supported.
Localytics Breakdown
  • Pricing: The higher the number of MAUs the higher the price; free up to 10K MAUs
  • Free Trial: Yes
  • Features: Real-time engagement analysis, A/B testing, acquisition management
Meet Localytics


AD-X Tracking

ADXTracking
AD-X Tracking, a business unit of the technology company Criteo, is an analytics tool that can track, report and monitor a mobile app’s data. The tool supports iOS, Android, BlackBerry and the Windows Phone 7 mobile OSs. AD-X Tracking uses real-time analysis reports via their dashboard or API to integrate into the app developer’s system – this allows them to analyse the effectiveness of advertising in driving downloads. Detailed statistics can be compared for downloads, daily active users, lifetime value and user engagement.AD-X Tracking offers real-time optimisation to developers through more than 300 ad sources to improve their cost-per-install, the engagement of their users and more – maximising the ROI by using ad spend wisely is the key, and this can be achieved through a single interface. App developers can use AD-X Tracking’s buying guide to find out quality publishers and their systems as a hub to power retargeting strategies across global ad inventory.
AD-X Tracking Breakdown
  • Pricing: Monthly fee based on the number of apps
  • Free Trial: Open for discussion
  • Features: Real-time analytics reports, optimisation, click and post download analysis
Website Screenshot Example
AD-X Tracking

Countly

Countly
Countly is a mobile analytics platform that was founded in 2012 and is headquartered in London – they run over 1000 servers, tracking over 5000 apps in 93 countries. It’s an open source analytics tool that has a wide range of features, such as: real-time update, scalable infrastructure and multi-platform support. Applications are tracked and the data is visualised, allowing the app developer to gain insights and then optimise their strategy in response, like the use of in-game purchases and the specific method of advertising. The reports and charts that Countly uses are all in real-time, meaning that the ongoing data collected from the app is representative of exactly what is happening at that time. Countly says the dashboard designed for their clients is easy to use and displays all the important data in an elegant way – there is also a mobile version for monitoring stats out and about. Countly supports all of the 4 major platforms, iOS, Android, Blackberry and Windows Phone. The SDK is integrated within a developer’s app via the use of a small plugin that takes about five minutes to set up.
Countly Breakdown
  • Pricing: Professional and Business models, $69 and $189 per month respectively
  • Free Trial: Yes
  • Features: Multi-platform support, open source, non-prohibitive licence
An Introduction to Countly

Mixpanel

Mixpanel
Mixpanel is an analytics platform for mobile and web that was founded in 2009 and is based in the city of San Francisco. The platform helps its clients to understand their user’s behaviour by tracking the actions of the user rather than the page views – the company believes the key to understanding data is through these user actions, and what they mean in the greater context of user engagement. Their segmentation tool allows app developers to analyse the data from specific queries, funnel analysis informs the developer about where the customer drops out during each event, while retention analysis shows when customers return and engage with an application – all of this data is displayed via graphs and reports. Mixpanel also uses a targeting system to find out more about a client’s users, it can group them into those that have similar profiles, can display an activity feed of exactly what they are doing within an application, assesses their lifetime value and allows direct contact with them through messages that are sent via their email address. Mixpanel’s SDK can be installed on all of the key platforms and they have a support team ready to help with any issues clients may face.
Mixpanel Breakdown
  • Pricing: Monthly price, based on number of data points and profiles used
  • Free Trial: Yes
  • Features: Funnel analysis, visualisation platform, multi-platform support
Mixpanel Introduction

Swrve

Swrve
Swrve is an in-app marketing platform that was founded in 2011 and is based in San Francisco. A primary feature of the platform is its in-app messaging system that allows app developers to talk directly to their users with in-app campaigns that help to drive their overall level of monetisation and engagement. Real-time segmentation tracks users’ actions and events and the platform enables targeting and segmentation of the users with a wide range of user properties defined by the client. Swrve’s A/B tests are fully customisable, with there being no limit on the number of variants that app publishers wish to test. The platform also offers a push notification service which allows clients to talk to their users outside the application itself, the targeting can be executed by locale, language and the last time in app user property – these targeted push campaigns help to drive monetisation and build stronger relationships with users for the client. Swrve says their SDK can be up and running within an hour and with one line of code.
Swrve Breakdown
  • Pricing: Pay per month, based on a series of rising-in-price editions
  • Free Trial: Yes
  • Features: A/B testing, push notifications, in-app campaign delivery
A/B Testing with Swrve

Kochava

Kochava
Kochava is a attribution and analytics platform that is integrated with over 350 mobile publisher and network partners – they also support all the major mobile formats: iOS, Android, Windows Phone, BlackBerry and Kindle. The platform uses real-time attribution and analytics on a 24/7 basis, along with the option of using a server-to-server API for unlimited attribution if an in-app SDK is not an option for the developer. Kochava also says they feature some of the fastest response times and have a 99.98% guaranteed uptime, while their SDK allows for integration straight out of the box so developers can get up and running quickly and easily. A particular piece of technology the company is proud of is its RealTime Queuing, which ensures that originating clicks are sent immediately to the app store so there isn’t a delay in the user’s overall experience – the technology also attributes the app launch and the install to the originating click for precision. All accounts that are created with Kochava come with a dedicated account manager as well.
Kochava Breakdown
  • Pricing: Transactional basis or monthly subscription
  • Free Trial: Yes
  • Features: RealTime Queuing, server-to-server API, visualisation platform
Website Screenshot Example

Distimo: Conversion Tracking

Distimo
Free app analytics platform Distimo, now acquired by App Annie, has their own analytics tool for tracking important variables about an app. Distimo Conversion Tracking allows a publisher to measure their marketing efforts and campaigns through the installation of a small and lightweight SDK. The current supported platforms are iOS, Android and Windows Phone, with more potentially on their way in the future. The conversion tracking software allows developers to measure the conversion rate from app promotion to install, track the lifetime value of users per each campaign, gain insights into campaigns and it uses their single cross-platform link to direct app users to the correct app store – a multi-platform, fully automated landing and redirect service. Multiple marketing campaigns can also be measured and compared with each other for their app installs and revenues, allowing developers to judge the effectiveness of their promotional efforts.
Distimo: Conversion Tracking Breakdown
  • Pricing: Free
  • Free Trial: Yes
  • Features: Single cross-platform link, real-time tracking, integrates with App Analytics
Tanisha Gupta Discusses Distimo’s Mobile Conversion Tracking Technology

Flurry Analytics

Flurry
Flurry Analytics is one of the services offered by app analytics provider Flurry, which was founded in 2005 and is another company that is based in San Francisco – over 150,000 developers have used Flurry to track over 500,000 apps. The analytics platform allows app developers to track their users’ behaviour in an aim to understand what exactly each of them is doing at the critical stages of engagement. The ability to track every menu tap, purchase and level completion helps developers to optimise their strategy going forward. There is the option of exploring user paths, creating funnels to see where users are dropping out, and defining user segments to understand the different types of consumers. Flurry Analytics allows app publishers to see how they are performing against the competition with category-level benchmarks, can estimate key demographics for a developer’s app, such as age and gender, while Flurry Personas gives psychographic profiles based on user actions across the apps they use. Flurry Analytics takes five minutes to get up and running with their lightweight SDK.
Flurry Analytics Breakdown
  • Pricing: Free
  • Free Trial: NA
  • Features: Crash analytics, supports all key mobile platforms, user acquisition analytics
Introduction to Flurry Analytics

Upsight

Upsight
Upsight is a mobile analytics and marketing platform that was formerly known as Kontagent+PlayHaven – the new platform now spans 22,000 apps, with over 650 million monthly active users across 1.2 billion devices. Clients can track core user metrics like acquisition, engagement, revenue and retention to help them understand how their application is being used, while social apps, mobile dating, mobile games and more can be tracked via custom events, creating insights from the key stages of the user’s engagement and answering specific questions, for example, the number of users that completed level 1 of the game and what happened after that. Upsight also offers services such as Funnel Analysis, to see how users move through a series of events, measuring the lifetime value of customers through Predictive LTV, and discovering who the top users are and allowing for a comparison of their behaviours through Cohort Explorer. The platform’s last level of analytics is the Data Mine, in which clients can measure data trends with an unlimited amount of custom queries for a deeper analysis. Upsight supports both the iOS and Android mobile operating systems.
Upsight Breakdown
  • Pricing: Core and Pro plans, $500 per month and $2000 per month respectively, full Enterprise plan based on MAUs
  • Free Trial: Yes
  • Features: Unlimited data storage, funnel analysis, data mining
Website Screenshot Example
Website Format Example Upsight Image

Tapstream

Tapstream
Tapstream is a free app marketing service that provides a single dashboard for app install tracking – it was founded in 2012 and is based in Canada. Tapstream is integrated into mobile apps and games via an SDK that is compatible with a number of key platforms such as iOS, Android, Windows 8, Unity, Mac, and PhoneGap – Tapstream also says they are ‘network-agnostic’, meaning app publishers won’t have to install an ad network SDK every time they want to get started with a new one. Tapstream’s dashboard breaks down the metrics like conversion rate, engagement and LTV for each different campaign, and from there lifetime value comparisons can be made between the mobile ad networks that are competing with each other, along with the social networks and users acquired virally. Specifics, for example, the impact of social media on your app installs, can be measured as well for a more thorough analysis of a developer’s data, allowing them to see what works and what doesn’t in driving users to their app. Tapstream is integrated with HootSuite, the social media management platform, to make things easier to track in this vital area.
Tapstream Breakdown
  • Pricing: Advanced plan is $495 per month, Agency plan call for pricing
  • Free Trial: Yes
  • Features: Integrated split-testing, post-install analytics, unlimited MAUs
Tapstream Webinar: Growing Your Game With Community 

Appsee

Appsee
Appsee is an app optimisation platform that was founded in 2012 and is based in Tel Aviv. Using real-time in-app analytics Appsee can track and measure user behaviour creating key insights for app publishers so they can adapt their strategy. The platform automatically detects an app’s screens and records each gesture and action a client’s app user makes – from there, the data is displayed in engaging yet simple visual reports. For example, an app publisher will be able to see which screen of their app users are quitting from, giving them the knowledge to adjust this particular screen in response and creating higher lifetime value users as a result. There is also the ability to see user recordings, meaning developers can see exactly how their app is interacted with, and can see any problems users may face along the way. Additionally, clients can see which areas of an app users are focusing on and which ones they aren’t through aggregated touch heatmaps – tapping, pinches and swipes are all recorded. Appsee says their SDK is simple to set up, with one line of code needed for implementation and under a minute of a developer’s time.
Appsee Breakdown
  • Pricing: Basic (free) and Premium plans, contact for pricing
  • Free Trial: Yes
  • Features: Real-time in-app analytics, crash recordings, conversion funnels
Appsee Introduction


Appboy

Appboy
Appboy is a mobile app marketing platform that was founded in 2011 and is based in New York. The platform enables developers to manage the lifecycle of their app users through a range of marketing products along with a dedicated ‘Success Squad’. The Success Squad is essentially Appboy’s team of experts that helps with the marketing of the product and delivers the best practices to its clients. Appboy builds profiles based on user demographics, in-app purchases and user behaviour to create user segments which can be targeted by engaging messaging. The messaging that is executed through in-app messaging, news feeds and email is optimised for every user, resulting in an individual experience with each that increases engagement levels. Appboy also offers guidance and support through technical and marketing documents which provide a walkthrough of the key features and best practices. The marketing platform supports iOS, Android, Unity and Windows so developers don’t have to choose.
Appboy Breakdown
  • Pricing: Basic plan is free for first 1000 users, Pro is $100 per month, Enterprise plan contact for pricing
  • Free Trial: Yes
  • Features: In-app messages, push notifications, success squad
Why Should you Choose Appboy?

App Annie Analytics

App Annie
App Annie was founded in 2010 by CEO Bertrand Schmitt and is headquartered in San Francisco. Their aim is to provide intelligence solutions for the ever-growing app economy. They have a list of clients such as EA, Google, Microsoft and Dropbox and are used by 90% of the top 100 publishers in the mobile industry. App Annie’s Analytics service allows developers to track all of their data across Google Play, Amazon and iTunes – this includes their app revenue, ratings, rankings, reviews and downloads. App Annie Analytics doesn’t need a SDK to function so there is no need for app publishers to manually collect their data across all of the different platforms; App Annie’s technology automatically collects everything from the stores. All of the data that is collected about an app is visualised through engaging graphs that break it down into manageable categories. App Annie says they have invested more in security technology than any other analytics company so app publishers can feel safe about their data that is being tracked.
App Annie Analytics Breakdown
  • Pricing: Free
  • Free Trial: NA
  • Features: Event tracking, data visualisation platform, App Annie mobile app
App Annie’s Olivier Bernard on the Mobile Industry 2014

Apsalar

Apsalar
Apsalar is an app analytics platform and startup that was founded in 2010 and is based in San Francisco. Apsalar allows app developers to measure the key metrics from their mobile campaigns in order to optimise their ROI, lifetime value and user engagement – their platform enables app marketers to measure the ROI of each of their campaigns within a single dashboard. The company’s Data Management Platform or DMP, means an app publisher can identify their best users, segment them into audience groups, and apply data modeling techniques. Additionally, using Apsalar’s demand-side platform (DSP), app marketers can target and optimise their media buys through more than three years of analytics intelligence that results in more than 1 billion device profiles at their disposal – Apsalar’s DSP is integrated with the major networks and RTB exchanges. Apsalar becomes available with the installation of a simple SDK that supports both the Android and iOS formats.
Apsalar Breakdown
  • Pricing: Basic (free), Business plan $999 per month, Professional plan $1,999 per month, Enterprise plan contact for pricing
  • Free Trial: Yes
  • Features: Data segregation, unlimited hourly data exports, access to DSP
Apsalar App Analytics Demo


Final thoughts
There you have it, a summary of the best app analytics tools available at the moment – of course, it goes without saying that some of the services outlined will be better suited than others, depending on what you are looking for. With so many strong app analytics tools available then, it’s worth trying them out individually and then judging for yourself. We hope that this research will be useful to anyone seeking to navigate this sector of the app market and that it brings them future success.

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