2013 was the year of Red Bull. At every marketing conference, not a panel went by without a shout-out
to the content marketing geniuses based in Santa Monica and Austria.
But as an industry, we owe
it to ourselves to demand more and to look forward. 2014 is the year when the
content marketing category finally matures and newer players in the space —
brands, agencies, startups — help us achieve real scale.
The new year will also be a
year of debate. We've seen unprecedented creativity in advertising and
marketing, but is this amounting to real ROI for brands? Can brands continue to
capture the attention of information-savvy consumers who demand instant gratification?
Can marketers and investors navigate the confusing sea of content marketing
startups, agencies and vendors? Spoiler alert: The answer to all three
questions is "Yes."
Here's a look at what else
is in store for 2014, when content marketing finally has wings:
1. Content will be its own role or department.
I talk to CMOs and agency
heads all the time, and they're all looking to hire new roles with content in
the title — it's a gaping hole in many org charts. We've seen many journalists
already go into various companies and agencies to run editorial of late, but in
the year ahead, Content Marketing Manager, Director of Content or even Chief
Content Officer will start popping up more than ever before.
2. Regulations around native advertising will increase.
Last year I was concerned
with how copyright issues could emerge as a problem for brands sampling content
for their various digital platforms, so I speculated that licensing would
become even bigger business. In 2014, I predict moreregulations to come down around
native advertising and its balance between being informative or deceptive to
consumers.
3. The CPV native bubble will burst.
In 2013, brands jumped on
the native advertising bandwagon and were satisfied with measuring “native
views” (cost-per-view, or CPVs) of their brand content on publishers’ sites.
However, in 2014, CMOs will want to start seeing real ROI, which means we’ll
move from CPV to CPA (cost-per-action) models, where native content will be
used for lead generation.
Look to see native articles
with lead forms embedded, or native articles that drive to demand generation
landing pages.
4. Marketers will be more accountable for ROI than ever before.
2014 is the
make-it-or-break-it year for proving the value of content and social marketing.
2014 is the make-it-or-break-it year for proving the value of content
and social marketing. We’ll start seeing content marketing platforms offer
full integration with customer databases and CRMs.
This will allow marketers
to target prospects in different stages of the funnel, with customized content
in each channel. With marketing and sales goals more closely aligned, marketers
will finally crack the ROI of content marketing.
5. Brands will streamline vendors and move to a single platform.
With relatively low costs
and little IT knowledge required, a lot of marketers blindly signed up for a
plethora of vendors and startups they believed could help them capitalize on
the trend of content marketing.
In 2014, brands will seek
out a clearer, more cost-effective strategy that requires fewer logins and
enables them to see the whole picture of their content marketing efforts in one
tool. Say goodbye to spreadsheets and manual processes — 2014 will see the emergence
of a class of cloud-based, end-to-end content marketing platforms.
Some of this will be the
result of overall consolidation: Smaller seed-funded startups may run out of
cash, resulting in some shutting their doors, while others will get picked up
for relatively cheap prices by the market leaders. For the leaders, we won’t
see any major acquisitions in the space, although a few smaller exits similar
to the Oracle/Compendiumdeal should get people excited.
6. LinkedIn will be a go-to news source and a go-to distribution channel.
LinkedIn is here to stay. Not only will it give business publications a
real run for their money, it will also capture the majority of distribution
budgets for B2B marketers.
With more than 259 million members and 142million unique visitors a month, LinkedIn is
a veritable news site. And with Dan Roth leading its content efforts, we’ll see
it continue to dominate. As a result of the size of its audience and the
targeting capabilities offered, marketers will continue to pour their
distribution budgets into LinkedIn’s sponsored posts product.
7. Everyone will invest in mobile, and it will have to strongly reflect
brands.
56% of American adults have a smartphone and 91% have a cellphone
56% of American adults have a smartphone and 91% have a cellphone.
Consumer phone usage and smartphone adoption is clearly continuing to rise, and
in 2014, content marketers will need to ensure that the massive audiences
they've built online feel that they're getting the same brand experiences on
smaller screens as well.
Brands that haven’t adopted
a “mobile-first” mentality will fail, as they’ll miss this enormous, marketable
audience. According to Latitude, 61%of people have a better opinion of brands when
they offer a good mobile experience.
8. Europe will get the content bug — big time.
People often ask me what
content marketing is like in Europe and the UK, and I can safely say that in
2014 we'll see exponentially more European companies and agencies tapping into
content marketing technologies and solutions.
When you Google
"content marketing in Europe,” you get a rather small 178 million returns
with very little in the way of best practices, stats and developed content.
Now, the same search with “in US” at the end garners 748 million returns with
lots of rich content results.
Curiosity is
location-agnostic, as is creativity, and we're excited to see what comes out of
the best and brightest in Europe in 2014 and beyond.
9. Agencies will productize content.
In 2014, agencies will be
even more organized about their content marketing efforts. We’ll see agencies
partner with marketing software vendors to help productize their brand newsroom
offerings and provide technology-based solutions to their customers.
Agencies will still manage
the process and the tools on behalf of brands, but we’ll see the top agencies
use real software to power content creation, distribution and measurement.
10. Distribution budgets will get consolidated.
Distribution is not half
the battle; it’s the whole battle. The best content in the world won’t generate
a positive ROI without real investment in distribution.
In the past, distribution
budgets were separate from content budgets, with media agencies controlling the
former. In 2014, I think we’ll see this workflow problem resolved, with
agencies and brands getting smarter about consolidating content creation and
distribution budgets, making it easy for everyone in the ecosystem.
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