Cohort
analysis is a method of behavioral analytics that splits customers or a user
base into various related groups to help give businesses a better view of
various patterns customers may follow.
This
particular method of analysis is a great tool that will allow businesses to see
certain patterns and activities carried out by different user types, and in the
app industry, not only can this prove to be a great way to understand your app
user base better, but it can also be used to help shape your app monetization
methods.
The truth
is, no two users are going to be the same, so treating them as one combined
user base really won’t help you achieve big revenue goals. In fact, even if you
are getting value out of a large percentage of users, there are still many
users that don’t fit into the criteria set out by your average user base, and
if you want to truly make the most out of your app monetization methods, cohort
analysis is one of the best ways to help your business understand exactly what
kind of users are using your app.
Even if you
don’t use it as your main analytical tool, it’s still handy to have some kind
of cohort analytics running for your app.
Cohort
Analysis and App Monetization: How it Works
With cohort
analysis, each user will be assigned to a cohort that matches details about
their particular spending habits and activity within your app. You will be able
to see exactly when certain groups stop spending, and what groups spend the
most.
With this
information, you can do a variety of things. Firstly, it’s possible to
understand what kind of things each cohort will spend on, and how much they are
willing to spend on items or IAPs (in app purchases) within your application.
This is useful for understanding what IAPs are performing the best, and what
kind of content your user base is willing to spend extra money on. You can also
see exactly when certain cohorts stop spending, and then take this into
consideration for when more users download your app.
For
example, if you just received a large number of new users from a marketing
campaign, and you see that their IAP spending drops significantly on their
fifth day of use, the next time you use that same marketing strategy to
increase your user base, you can prepare for this drop and put a IAP discount
or offer incentives for users to continue spending on their fifth day of using
the app.
Cohort
analysis is a great tool for understanding just how well your IAPs are selling,
so if you need to get better control over your in app purchases, you should
definitely consider getting a cohort analysis tool.
Questions
you can answer with Cohort Analysis:
- How many of your users are
spending?
- How long does it take them to
start spending?
- For how long do they keep
spending?
- What are they spending money
on?
- Which segments of users are
spending the most?
- How much are users acquired
though a marketing campaign spending?
- Have recent changes to the app
impacted spending?
- Retention: Are users coming
back regularly to the app?
- Engagement: Are users “active”
within the app?
- Monetization: Are users
spending money?
Cohort
analysis and reports are in-built into most of the app tracking tools out
there. If the tool does not provide this kind of reporting you should maybe consider
a different one.
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