forbes.com
With over a million different apps on Google Play and
Apple’s App Store, getting your app discovered is tough, and in many cases it
may seem impossible to rise above the noise. While some app categories are less
competitive than others, it’s safe to say that unless your app is the next
Snapchat-style viral explosion (which, needless to say, is very rare), your
marketing strategy should include paid user acquisition. The market has become
too competitive to hold on to the old adage “we’re only growing organically,”
and startups today are including marketing spend even in their seed round
budgets.
With so many relevant channels, it’s easy to aimlessly spend
marketing dollars away, but much harder to do so effectively. There are
actually several different stages in the product lifecycle where it makes sense
to pay to acquire new users. Here are the top 5:
Launch
You’ve just launched your app: woo-hoo! Both the App Store
and Google Play have benefits for newly launched apps. Apple’s algorithms give
you a head start after launch so that your app will rank higher compared to
having the same volume of installs when it’s no longer new. Google Play has
“Top Free” categories, giving users more places to discover your app. You will
likely make PR efforts when launching, and together with paid user acquisition,
you’ll be able to generate a significant number of downloads over a short
period of time.
After launching, numbers used by the stores’ algorithms to
rank your app in category charts and search results are still relatively low.
Number of installs, active users, rating and review count. Moreover, users who
see low numbers are less likely to install the app. Passing certain thresholds
such as reaching 100K installs will boost your ASO and organic discovery
efforts, and so acquiring users to meet this milestone in less time is a
shortcut that can pay off.
Seeding
Your app is a community-based product or it has social
aspects to it, and you need to quickly build a user base to get the ball
rolling. Imagine using Instagram before anyone posted pictures or SoundCloud
before people uploaded sounds. Would you stick around?
Data
You’re constantly iterating, improving and testing new
features on the app, and you’re hoping that your newly released update will
impact engagement or revenue (or better yet – both). You’ll need to collect
data over time in order to measure the impact, so you have no choice but to
wait until enough users pass through to make the results statistically
significant. You can significantly speed up this process by acquiring users,
which will also enable you to iterate faster and pave the way to a better
product-market fit. The one caveat to keep in mind is that users you acquire
won’t always behave the same way as organic users would.
Traction
You need to demonstrate traction and sustainable growth to
keep going as a startup. If paid user acquisition is part of your marketing
strategy, you’d better start early on and use it to boost that traction. Even
if you’re not yet focused on monetization and you believe you’ll be able to
monetize these users down the road, go for it.
ROI
Once you’re able to generate a return on investment on the
user acquisition costs, congrats! As soon as you can prove that your model’s
unit economics work and your user lifetime value exceeds your cost per user
acquisition (LTV>CPA), you’ll want to ramp up and spend effectively as much
as you can.
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