The
last decade was an explosive resurgence for Apple. It may have entered the
2000s firmly in the doldrums, but thanks to a frantic binge of disruption, was
well on its way to becoming the most valued company in the world come the end
of the decade. The question now is: Where is the next big spurt of impetus
necessary for the juggernaut to keep rolling going to come from?
Even as ceaseless speculation about the
company's next iPhone's or iPad's innards continue to be a staple of the
mainstream media's Apple-related coverage, rumors about an Apple-branded mobile
wallet are becoming just as rife.
With Apple's iPhone and iPad product
lines dominating their respective device segments and with the company being
privy to payment card details of hundreds of millions of iTunes users — more
than PayPal and Amazon combined — a foray into mobile payments, it seems, would
be the logical next step. Also let us not forget the Cupertino-based firm
commands a global legion of loyal users who swear by its devices and services,
have relatively high disposable incomes, and a willingness to spend.
For many, an Apple-branded mobile
payments service has never been a mere possibility but a certainty. There are a
number of reasons for this certitude. Everything, from the company's Bluetooth
LE-based iBeacon feature to the launch of a fingerprint scanner-bearing iPhone,
seems to be pointing in that direction. As for the latter, the company's CEO
Tim Cook is on record as saying that a possible mobile payments play was one of
the key motivations behind Touch ID.
In Passbook, iBeacon, Airdrop and iCloud
Keychain, Apple already has a number of key pieces to the mobile payment puzzle
strewn across the iOS ecosystem, and piecing them together shouldn't be a
particularly difficult thing to do for a company with Apple's immense
technological resources. But with Apple not forthcoming on the subject, there's
a lot of speculation around how exactly Apple might go about solving this
puzzle, though. (Granted, Apple may no longer be shrouded in the kind of
impenetrable haze of secrecy that came to characterize it under Steve Jobs, but
the importance of keeping secrets hasn't been lost on the company — especially
when the subject of such secrets is likely to have widespread implications for
tech and financial powerhouses around the world.)
Disruption
or regard for the status quo?
It's just not what the company does, but
as we've seen with its stubborn eschewal of NFC, even when it chooses to avoid
doing something, the impact can be felt far and wide. So it's only natural that
there should be widespread speculation about the possible consequences of
Apple's rumored mobile payments play for various extant stakeholders like banks
and credit card networks.
(Note: As has now become a pre-iPhone
launch custom, the company's next iPhone is also rumored to have an NFC chip
inside it. Although these latest NFC-related rumors are clearly far more
compelling than previous years — even the eminent likes of Morgan Stanley and
KGI Securities are convinced — they are still rumors and should be taken with a
pinch of salt.)
If there is one thing Apple seems to
loathe more than its rivals, it is having to share the spoils with others in
the value chain. So well known is this distaste that it's been suggested,
albeit facetiously, that the company should consider acquiring a bank or a
credit card network like Amex or MasterCard if it's serious about invading the
mobile payments market.
While the company is unlikely to do
something like that, it is just as unlikely to not try and disturb the status
quo. On the contrary, anyone awaiting Apple's foray into this highly
competitive space should fully expect the tech behemoth to, at some stage, take
a stab at disrupting the segment in a manner that guarantees it a central role
in the value chain and plump margins.
Disruption!
Although there are those, like the panelists
at a recent electronic payments summit hosted by Jefferies, who don't see Apple
attempting to "invade the economics of payment transactions and disrupt
incumbent players such as Visa and MasterCard," there is evidence to the
contrary.
In a development that ought to be of
particular concern to credit card networks, it was recently revealed that
Apple, which already has a bevy of payments-related patents in its kitty, is
now trying to patent an "integrated financing and property
transfer management platform" it envisions as having
the potential of replacing credit cards altogether. In the patent application
(US 13/562,139), dated July 30, 2012, the company cites a number of drawbacks
associated with credit card payments (including high setup and transaction
costs) as necessitating a move to the proposed "Financing Systems
Integration system that allows customers to shop and checkout using a Loan
ID" instead of a credit card.
In layman’s terms, Apple is proposing a
system that would let consumers and even businesses finance a purchase (whether
online or at a POS) using a loan, lease, or line of credit granted by a
financing partner (e.g. a bank) at the time of purchase itself. Under the
scheme, a consumer would apply for a loan at a POS terminal or online to
finance a purchase, get approved, receive an instantly generated Loan ID, and
use it to conclude the transaction. The loan application and the ensuing
approval communication would be routed through a FSI engine, owned and operated
either by the retailer or another sales partner, using a set of standard APIs
(application programming interface).
"A loan obtained through the FSI
engine can resemble a personal line of credit and thus can be used as cash,
thereby eliminating the need for incurring transaction costs such as
authorization fees, interchange fees, settlement fees that are associated with
credit card purchases," Apple states in the application. "Likewise,
the cost of setting up FSI engine compatibility can be much less than the setup
cost for a similarly-featured online credit card checkout tool."
All said, any disruption, or attempts
thereof, may not necessarily occur at the outset but follow later, when the
company has comfortably entrenched itself in the space after a fairly
straightforward entry. And it would be premature to rule out any
Credit
card networks, beware
Their enduring popularity
notwithstanding, the manner in which credit card-based transactions are
conducted is beginning to appear increasingly anachronistic in a world that's
clearly languishing for a new payments paradigm. And if there is one drawback
of the longstanding four-party card scheme that appears to drown out the rest,
it has got to be the need for middlemen in the form of credit card networks for
the four parties (cardholder, issuer, merchant and acquirer) to transact.
Even if the above payment system fails
to materialize, or worse, turns out to be a dud, there's already plenty to
worry about as far as credit card networks are concerned. Consensus is fast
building around the need to disrupt the status quo. From upstarts like Dwolla
and LevelUp to giants like the Merchant Customer Exchange (MCX) consortium, all
sorts of entities are already gunning for the payment networks.
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