Developing
a mobile app is becoming essential for many businesses. In many cases, the
mobile app is the business.
With so
much time and money going into things like iPhone
app development, you
don’t want to expend all of those resources only to find that it doesn’t catch
on or that it doesn’t drive the results your business needs.
For many
apps that don’t live up to their potential, mistakes in UI/UX design are the key
problem. This is one area where a seemingly minor oversight or poor design
choice can have a huge impact on success. Fortunately, years of UI/UX design
experience have revealed some of the more common issues that can make for an
underperforming app.
The following
are some of the common UI/UX mistakes that will hold a mobile app back.
Complicated UI
If users
need to spend a lot of time and effort learning how to use an app, your UI is a
failure. You want the features and functions of the app to be intuitive. In
essence, you want people to be able to just look at the screen and know how to
use the features without having to think about it.
Try to put
yourself in the shoes of a first-time user. Is it easy to figure out the basic
functions of the app? Do you have to look around to find key elements that make
the app work? If so, you might need to consider a redesign of the UI.
Depending on Long Tutorials
Intuitive
design is ideal, but there may be some need for tutorials. While a tutorial can
be helpful, you do not want it to be too long. If users have to spend several
minutes going through a tutorial before they can even use the app, you need to
find a way to improve the onboarding experience.
One way to
do this would be to use simple overlays that highlight features and control
elements for first-time users. It is an easy way to provide new users with some
of the basic controls and features without taking up a lot of their time.
Overdoing it With Features
A lot of
businesses that are new to app development go a little too heavy on the
features. While many features can improve an app, having too many can affect
performance. It might make the app slow or glitchy. In some cases, an
unnecessary feature might distract from the core purpose of the app.
Start by
figuring out the features
your app needs. These
are the features that are essential to delivering on the promise of your app.
Develop the app to meet these demands and then start looking at optional
features that would be nice to have. Make sure your app works well for its core
purposes, and then you can add new features and see how they work.
Ignoring Easy Sign-in Options
The
process of signing up and signing in can be a barrier that will get many new
users to quit before they even use the app. As a way to get around this, you
should let people use the app without signing in if that is possible.
As another
way to make it easier for new users, you should take advantage of some of the
easy sign-in options. Instead of forcing customers to set up an independent
account with your company, offer options like signing in with Google, Apple and
Facebook.
Going Too Broad With the Audience
There are
very few apps out there that are really for everybody. Most apps have a target
audience. Maybe an
app will have a few target audiences. If your app does not connect with that
audience or meet their needs, it is not going to be a success.
Defining
your target audience should be one of the first things you do when you design
an app. You need to know the age of your ideal user, their interests, spending
habits and more. Once you know your target audience, you can refine your app to
meet their needs.
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